Refill Rx Patient Information

What is Refill Rx?

Refill Rx is a web site dedicated to providing you, a pharmacy customer, with access to "your" pharmacy via the Internet. With Refill Rx you are able to perform the following functions at BIG C DISCOUNT DRUGS:

• Submit refill requests for prescriptions
• Learn the status of your prescriptions
• View and print patient education leaflets
• Obtain valuable store coupons

Minimum Requirements

• Your pharmacy must be a Refill Rx member. (Big C is a member).
• You must have access to the Internet: You do, since you are here.
• You must have a web browser installed on your computer: Again, you do, since you are here.

Security

• No patient sensitive information is transmitted: Refill Rx does not send patient name, SSN, address, or phone number.
• Multi-level password protection: Access to the pharmacy web site is controlled by a pair of IDs. In order to access your patient data, a user must know both the Pharmacy ID and your Patient ID. The knowledge of these IDs is controlled by your pharmacy.
• Encrypted and Timestamped Pages: All passwords are encrypted. Also pages are timestamped to prevent unauthorized reuse.

Using Refill Rx

1. Obtain your Refill Rx Patient Identification Card (see the image at the top of this page) from your pharmacy.
2. Click HERE to go to the Refill Rx home page.
3. Enter the Pharmacy ID from your card and press enter. This will take you to the Pharmacy's Refill Rx page.
4. Enter your Patient ID from your card and press enter. This will take you to the refill request page.